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Mamas & Papas ramps up UK expansion with new concessions

Mamas & Papas is set to open up to ten further concessions in Marks & Spencer and Next stores this year, as it pushes forward with its expansion plans. The business currently has 33...

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Samsung appoints former M&S exec as first chief customer officer

Samsung has named former M&S group strategy and transformation director Deborah Honig as its first chief customer officer. Honig, who joined the business this month, is responsible for delivering...

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M&S rolls out ‘Refilled’ scheme to 25 UK stores

M&S has rolled out its ‘Refilled’ scheme to a further 19 shops, including its new Liverpool One flagship, after a successful trial across six stores in 2022. The scheme, run in partnership with...

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Data: M&S Food Christmas sales growth beaten only by Lidl

M&S was a big winner among the major supermarkets over the golden quarter as shoppers traded up. According to the latest data from NIQ, total till sales at M&S surged 12.1% over the 12 weeks to...

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Sosandar delivers ‘record’ Christmas sales

Sosandar enjoyed its best-ever Christmas trading period after sales jumped 23% over the golden quarter. Revenues for the fashion retailer increased from £11.6m to £14.3m in the three months to 31...

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7 big trends that will shape retail in 2024

Cash-strapped shoppers, unpredictable weather and an avalanche of loyalty schemes dominated headlines last year and the New Year is set to bring another year of instability for the retail sector. An...

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M&S beats expectations as sales soar over Christmas

M&S has hailed strong Christmas trading, posting a better-than-expected 8.1% rise in like-for-like sales over the golden quarter as its turnaround plan continues to bear fruit. The department store...

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M&S CEO Stuart Machin: We need to ‘rethink’ Sparks loyalty programme

M&S is reviewing its Sparks loyalty programme after a bumper Christmas trading period. CEO Stuart Machin explained the retailer “needs to rethink Sparks over the short, medium and long term”....

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M&S is king of Christmas but its reign is extending beyond the festive season

After a stellar 2023, it should come as no surprise that M&S was the big Christmas winner this year, notching up market-leading growth in grocery as well as a strong performance in clothing and...

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M&S staff rewarded £10,000 payout following bumper Christmas trading

M&S staff are set to benefit from bumper payouts under its share save scheme after the retailer celebrated a bumper Christmas. The high-street staple said that more than 9,200 employee, the...

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Ocado Retail returns to positive full-year earnings after record Christmas

Ocado Retail said it would return to positive EBITDA in its full year after a bumper Christmas. Sales jumped 10.9% in its fourth quarter to 26 November at the joint venture between the online...

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M&S unveils plans to invest £30m in Scottish stores

M&S is investing £30m in its sites across Scotland, with more than five new store openings and expansions planned over the next 18 months. The retailer plans to open new and expanded stores in...

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M&S extends price lock until Easter and drops price on food essentials

M&S Food is extending its price lock campaign and lowering the price of food essentials as it vows to deliver “trusted value” to customers this year. The supermarket is slashing the cost of 65...

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What the cost-of-living Christmas really looked like?

There were some big winners over Christmas with the likes of M&S and Next both enjoying better-than-expected sales, but across the sector, it turned out to be a much bleaker December with the...

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M&S bolsters exec team with new digital and international bosses

M&S has bolstered its executive committee team, hiring new digital and international bosses to drive its next phase of transformation. The retailer has hired advertising giant WPP’s CIO Rachel...

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M&S urges government to revamp ‘difficult’ apprenticeship levy rules

M&S has become the latest retailer to call on the government to overhaul its “difficult” apprenticeship levy rules in next month’s budget. Group director of human resources Sarah Findlater, who is...

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M&S begins legal challenge over Marble Arch ruling tomorrow

M&S will kick off its High Court challenge over the blocking of its Marble Arch flagship redevelopment tomorrow (Tuesday). The retailer’s operations director Sacha Berendji has accused communities...

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Marks & Spencer adds Puma and Reebok to its outside brand offering

M&S has unveiled a partnership with Puma and Reebok, as it looks to develop its third-party sportswear offer. In a move to expand and drive online growth, the fashion and food retailer will launch...

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6 retailers offering a four day work week

Morrisons became one of the first major UK retailers to introduce a four day week for its employees at its Bradford head office back in 2020. However, last month it revealed that it was adjusting its...

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House of Lords launches review into high streets

The House of Lords has kicked off an inquiry into the regeneration of British high streets following mounting pressure from retail leaders to review the state of local town centres. The investigation...

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